Privacy

Privacy Principles

Last updated: March 8, 2026. This page defines how Viallex processes data while delivering adaptive route intelligence.

Data We Process

Account profile details, app usage signals, and route interaction events needed for guidance quality and service reliability.

How We Use Data

Generate and improve decision-support guidance.
Monitor system health, abuse prevention, and platform security.
Support onboarding, support responses, and product communication.

Control & Retention

Users can request export or deletion of eligible personal data through support. Operational retention windows are scoped to service and legal requirements.

Third Parties

Viallex uses approved infrastructure and analytics vendors under contractual safeguards. Viallex does not sell personal data.